Thanachart Capital Public Company Limited (TCAP) operates as a Holding Company and thus is a parent company of Thanachart Financial Conglomerate, offering fully integrated financial services, with a clear distinction of business lines and operations that are mutually supportive of one another. With regards to the distribution channels, respective financial services are principally provided through the branch network and service outlets of Thanachart Bank (TBANK).
The Company incorporated Scotiabank, an international financial institution from Canada, as its strategic partner in order to enhance capabilities and competitive edge in the financial industry. Scotiabank’s shareholding portion in TBANK is 48.99% while TCAP’s shareholding portion is 50.96%
BECAUSE YOU ARE OUR GREATEST ASSET
In realizing that people are our most valuable resources, Thanachart Group places great emphasis on our human capital through strengthening and investing in capability and competency development for our staff members, in order to ensure that our employees at all levels are equipped with knowledge and ability to really understand customers’ needs, and to make recommendations on products and services that best suit their conditions and needs. We also aim to instill the service-minded spirit in our staff members through listening to customers with great attention to details. Strategic interventions to support such initiative are, for example, classroom training; aiming at providing technical knowledge relevant to each job function, on the job training; learning by doing, and lastly, coaching; monitoring work performance and providing feedback on a regular basis. In this regard, technology will be playing a critical role in materializing these development interventions such as the e-learning system in order to encourage an organization-wide learning environment.
Thanachart Bank has launched “Baan Nee See Som” Sit-Com to reflect the brand and cultural awareness. The key takeaway is the focus on the organization members’ inner-self which are reflected through ways of thinking, core values, behaviors and cultures. Staff members organization-wide are regarded as the representatives of the brand in learning and incorporating the Thanachart’s core values and culture or C3 SIP better and more effectively.
Thanachart Group's Core Values
In order to effectively achieve the organization’s missions and vision through appropriately aligned approaches, Thanachart Group has identified its Core Values or C3 SIP , of which staff members at all levels in all the business units are expected to understand and put into practice.
Thanachart Group’s core values feature trust and determination of each and every staff member, which are demonstrated through work behaviors and service attributes, as follows:
01
Customer Focus
Customers’ needs are always our priority and it is our main objective to deliver service that matches with their needs and satisfaction.
02
Collaboration
We focus on the teamwork approach when working together.
03
Commitment
We are strongly determined to meet the set goals and deadlines and are fully accountable for the outcomes or results.
04
Spirit
We are determined and committed in what we do.
05
Integrity
We strictly adhere to honesty, righteousness, transparency and the anti-corruption mindset.
06
Professional
We must be equipped with sufficient knowledge, skills and competencies to deliver outstanding performance.
Welfares and Benefits
THANACHART GROUP’S EMPLOYEES ARE ENTITLED TO THE FOLLOWING WELFARES AND BENEFITS:
- Social Security and Workmen Compensation Fund
- Life Insurance and Accident Insurance
- Medical and dental treatment reimbursement, lenses or contact lenses fees reimbursement
- Provident Fund
- Savings Cooperatives
- Loans (housing, automobiles, etc.)
- Off-site allowances, accommodation, travel expenses, travel insurance (in case of overseas or upcountry operations)
- Educational support for children
- Financial aids in case of fires or natural disaster, funeral allowances
- Extra allowances for working off-site full-time in some areas
- Financial aids for change of job locations outside of one’s domicile
- Annual health check-up
- Medical room
- Annual vacation
- Staff uniforms ( for some positions )