EN TH

Team Leader – Middle Office

Details
Company : Thanachart Insurance Public Company Limited
Employment Type : Test Type 1
Department : Test Department
Level : Test Level 1
Workplace

Key Responsibilities

1. Risk & Control Management

  • Analyze, monitor, and assess operational risks related to business processes and day-to-day operations.
  • Review and track control gaps, including issues that may lead to audit findings.
  • Support the development and enhancement of internal control measures.
  • Establish preventive controls to proactively mitigate risks.

2. Operational Monitoring & Quality Control

  • Oversee operational quality and ensure the accuracy of data in related processes.
  • Analyze systemic issues and propose improvements to enhance operational efficiency.
  • Prepare monitoring reports and risk reports for management review.

3. Team Management

  • Lead and develop the Middle Office team to ensure efficient and effective operations.
  • Assign, monitor, and control the quality of team deliverables.
  • Build team knowledge and understanding of risk and control principles.
  • Promote a strong internal control and risk management culture within the team.

4. Cross-functional Coordination

  • Coordinate with Sales, Operations, Compliance, Audit, and other relevant departments.
  • Support issue resolution and continuous process improvement across functions.
  • Serve as a central point for tracking risk-related issues and process enhancements.

Qualifications

  • Bachelor’s degree or higher in Business Administration, Finance, Insurance, Risk Management, Statistics, or a related field.
  • At least 5 years of experience in Middle Office, Risk Management, Internal Control, Operations, or Audit, with at least 2 years of team management experience.
  • Strong knowledge of Operational Risk, Internal Control, Audit Processes, and Workflow.
  • Strong analytical and systematic problem-solving skills.
  • Good coordination and communication skills across departments.
  • Strong skills in analysis, problem-solving, and coordination.
  • Able to prepare reports and analyze data effectively.
  • Proficient in Microsoft Office, especially Excel.
  • Experience in the insurance industry will be considered an advantage.