More details can be found in Section 2.6 Corporate Governance Policy and Code of Ethics. Anti-Corruption As far as good corporate governance is concerned, Thanachart Group places special emphasis on anti-corruption. The Group deemed it an important principle in its business operation that it shall not support businesses, groups of individuals, or individuals engaged in undeserved exploitation, either directly or indirectly, resulting from the abuse of power and duties. The Group pledges its support for both the public and private sector in the fight against corruption in any form. Thanachart Group has therefore partnered with both the public and private sector under the initiative called Thai Private Sector Collective Action against Corruption (CAC) by declaring its intent and having joined the CAC initiative since 2014. In the third quarter of 2020, the Company and Thanachart Group’s member companies have earned their second membership renewal certification whereby the Group formulated its “anti-corruption policy”, complete with measures, and related procedures for all employees in the Group to adhere to. In 2021, the Company issued a notice to partners, business representatives in a bid to combat corruption by refraining from giving and receiving any gift informing stakeholders of the Company’s practices and requesting cooperation from them in promoting this anti-corruption campaign. The said notice was sent via electronic mail to trading partners as well business representatives, and also published on the Company’s website from December 2021 to 31 January 2022. In addition, the Company and the Group’s member companies made this No Gift Policy public with a view to discouraging unfair motivation/ incentive in doing business and averting conflict of interests. Moreover, CAC went on to present the Company and the Group’s member companies a No Gift Policy logo, exclusively designed for those companies certified by CAC, whereby the Company and the Group’s member companies then published the logo via each company’s intranet and website. Executives and employees at all levels of the Company signed a confirmation form validating the acceptance of non-exploitation of business interests that conflict with those of Thanachart Group. This essentially means their compliance with the good corporate governance policy, code of conduct manual, anti-corruption policy, disclosure policy and use of internal information, anti-corruption measures, Message from the CEO on anti-corruption, whistleblowing regulations complaints of corruption, regulations on giving/ accepting presents, gifts, welcoming dinners or benefits as well as other related regulations, and their non-exploitation of business interests that conflict with those of Thanachart Group. Self-assessment forms are therefore provided for all employees in the Company to review, test, and measure the level of their knowledge and understanding of compliance with good corporate governance and anti-corruption guidelines. Each member company in the Group shall be instructed to arrange this kind of self-assessment for all employees on a yearly basis. Handle Complaints or Whistleblowing As far as complaints of corruption is concerned, Thanachart Group has opened an exclusive channel for complaints at the website of each Thanachart Group’s member company. It can be done either in writing by post, E-mail, or verbally by phone. In addition, the Company has opened another complaints channel via its website, www.thanachart.co.th under the topic of reporting corruption incidents, or via email at Anticorruption@thanachart.co.th, whereby the Company’s Internal Audit Department shall consider and take charge of this matter. As the Company has a policy as well as measures for the protection of complainants as stated in the disclosure regarding the prevention of involvement in corruption, which shall be reported to the Audit Committee and the Board of Directors respectively. The Company has clearly established guidelines for the protection of stakeholders in filing a complaint or whistleblowing regarding corruption. There shall also be a plan to track the number of complaints annually. 56-1 One Report / Annual Report 2021 Thanachart Capital Publ ic Company Limited 85
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