Stakeholders Participation Channels Stakeholders’ Expectation Response Guidelines • Providing Directors with information through channels such as E-mail and Diligent Boards System for meeting documents Director’s manual, which is essentially official rules for governing including related internal policies • • • Access to up-to-date news and information Be free to express an opinion Bus i ness operat i ons are transparently carried out in accordance with good corporate governance principles, with all stakeholders taken into account • • • • Thanachart Group’s information is timely reported Facilitation in various areas is fully carried out Provide regular performance reports including note-taking and preparation of minutes of meetings, complete with Director’s opinions Monitoring is to be done in line with the Director’s opinion Employees • • • • • • • Employee meetings to communicate policies and news Employee Survey Meetings to strengthen relationship in the organization Performance Evaluation Welfare Committee meetings Signing of the acceptance form to comply with non-exploitation of interests that conflict with those of Thanachart Group and preparing self-assessment form on good governance and anti-corruption. Internal data communication via Intranet • • • • • • • • Oppor tuni t ies and career advancement Compensation, fair welfare, commensu r a t e w i t h j ob performance evaluation results, and socioeconomic conditions. Corporate Growth All employees play an important part in driving the organization Employee feedback A supportive work system is in place Occupational health in the workplace and operational facilities are in place Increase employees’ knowledge and competence by allowing them to attend training, seminars for skill development in related areas • • • • • • • Encourage employees to train to increase knowledge and create opportunities for career advancement Treat employees equally Fairly review the remuneration in accordance with the Company’s performance Review succession plans Procure a supportive work system in accordance with changing technology Provide the workplace with the right environment and good occupational health. Disclose the Company’s performance to employees 78
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