Supporting activities to help drive business to achieve maximum efficiency are as follows Be responsive to changing situations, make the service more accessible to every group of customers, and offer them more convenience to use the service. Properly done in order to handle more diverse and complex financial transactions in the future. Provide appropriate financing and loans in line with market conditions, considering the appropriateness of the Debt to Equity Ratio. Design financial and insurance products that meet the needs of customers and in line with the risk. Continuously train and develop the full potential of personnel in various aspects. 2. 4. 1. 3. Continuous Technology Development for Better Products and Services: Infrastructure Management: Procurement: Human Resource Management: 5. After-sales Service 4. Marketing & Sales System for managing customer relations Service center that also collects customer feedback and suggestion about financial insurance/life insurance services After-sales service is appropriately provided through various channels Disseminating information and creating good interaction with customers Providing the target group with service and the right knowledge about finance, insurance and life insurance Providing customers with accurate information about financial service and insurance/life insurance service, and enough for them to make their decision to buy Promotion of non-performing asset sale 76
RkJQdWJsaXNoZXIy ODEyMzQ3