Thanachart One Report 2021 - EN

56-1 One Report / Annual Report 2021 Thanachart Capital Publ ic Company Limited to gain a competitive edge in providing customers with the best services possible by paying attention to details. In particular, TNI stood ready at every touch point to help customers deal with all their pain points. This was considered the master key to delivering the best and most satisfactory experiences possible to customers. • TNI received the Product of the Year Award 2021 under the category of the Best Insurance Group of the Year for the automobile insurance namely “Thanachart 2+ Complete”. This award was given for the second consecutive year. The awarding activity was jointly organized by the College of Management of Mahidol University and Business Plus magazine. The award was based not only on the marketing survey and research which was conducted in line with the academic principles of experts but also on the votes cast by over 10,000 consumers. The survey results showed that TNI’s product was in line with and met customer needs most. The product served as a success model for developing products or services with the innovation which was capable of meeting customer needs. • TNI received the CSR of the Year Award 2021. The awarding activity was jointly organized by the College of Management of Mahidol University and Business Plus magazine. The award was given in honor of the organization which recognized the importance of continuous participation in the “Move Forward Community Power” Project, whose objectives were to strengthen local communities and to promote road safety with an aim to reduce traffic accidents in a sustainable manner. Thailand was one of the leading countries in the world with the highest rate of traffic-incident related fatalities. • TNI received the Prime Minister Road Safety Award under the private sector category in honor of TNI’s participation in the “Move Forward Community Power” Project, which put in place a clear and continuous management mechanism whose practice guidelines placed emphasis on prevention and fixing problems in relation to crash-prone points on the road. The purpose was to ensure road safety for people living in communities and road users in a sustainable manner. • TNI received the 2nd Rank Award at the Non-Life Insurance Companies with Outstanding Performance Awards 2020, which was organized by the OIC. Awards were given to organizations with efficient management under good corporate governance, strong financial position, adherence to the good principles of corporate governance, standard quality in development of insurance products and services, as well as introduction of new insurance innovations that met all customer needs, apart from the conduct of business affairs in a socially responsible manner. • THANI was selected by the SET as one of the sustainable stocks on the 2021 Thailand Sustainability Investment (THSI) list, which included 147 listed companies. • Ms. Pimpaka Nichgaroon, Managing Director, TNS, was granted 2021 Best Economist from Asiamoney Brokers, arranged by Asiamoney magazine, a leading financial magazine in Asia-Pacific region, which conducted survey assessment from financial analysts and institutional investors from around the world. • Mr. Pattadol Bunnak, Securities Analyst, TNS, was granted 2021 Best Mid-small Capitalization Stocks from Institutional Investor (II), arranged by Institutional Investor based on 154 financial analysts from 107 companies. Purposes of Fund Mobilization The Company used the proceeds from issuing and offering for sale the debentures and bills of exchange in line with the purposes already specified in the debenture registration statements. The details related to the Company’s debentures and bills of exchange are given in Section 1.1.5 on the Other Securities Issuance in this 56-1 One Report. Obligations Given by the Company in Securities Registration Statements - None - 25

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