Thanachart One Report 2021 - EN

Performance Appraisal and Staff Remuneration Thanachart Group has set up a clear and transparent performance appraisal process. Not only it adopted a standard methodology but also prepared a standard appraisal form for all work units. Performance appraisals, whether individuals, team or executives, have been clearly grouped. In this connection, the appraisal of the division/section must specify their main goals which are in line with the annual Key Performance Indicators (KPIs) of their respective department. As well, the individual KPIs and the team KPIs have to be in line with the main goals set by each of their respective division/section. Such appraisal process will help drive the performance of the staff members of the whole organization to achieve the established business goals. The appraisal will be conducted twice a year in order to allow proper monitoring of the implementation. A central unit will be responsible for ensuring that the appraisal of the whole organization follows the same direction as specified. As regards remuneration, Thanachart Group has laid down the remuneration principles, ensuring that the remuneration is in line with the different nature of work, and that the remuneration in the form of monthly salaries and annual bonuses will be properly taken into account. The objectives are to motivate staff members to carry out their duties and achieve the goals established by each division/ section and to ensure that the compensation levels the Group provides are competitive with those offered by companies in the same business. 8. Corporate Social Responsibility Thanachart Group focuses on conducting business under good corporate governance based on ethics and social responsibility, taking into account relevant stakeholders, both inside and outside the organization as well as the wider society, with a view to achieving sustainable business development. Examples of Social Projects of Thanachart Group in 2021 Project Name “Funding Ramathibodi Foundation under the Royal Patronage of Princess Maha Chakri Sirindhorn” Project Organizing Company Thanachart Group and Its Allies Project Objective Focus on developing public interests for society, contribute funds towards the purchase of medical equipment and medical appliances Project Details • How to Operate Contribute 5,870,000 Baht to fund the purchase of medical equipment and medical appliances to promote the most effective medical treatment for patients at Chakri Naruebodindra Medical Institute, Faculty of Medicine, Ramathibodi Hospital, Mahidol University 56-1 One Report / Annual Report 2021 Thanachart Capital Publ ic Company Limited 97

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