Thanachart One Report 2021 - EN

Table of Dividend Payment Performance 2017 2018 2019 2020 2021 Net profit attributable to the Company (Consolidated Financial Statement) (Million Baht) 7,001 7,839 10,807 6,669 5,287 Earnings per share (Consolidated Financial Statement) (Baht) 6.01 6.74 9.43 6.26 5.04 Dividend per share (Baht) For the year's performance 2.20 2.60 7.00 3.00 3.00 Dividend payout ratio (Consolidated Financial Statement) (percent) 37 38 73 47 60 Notes: 1. In 2019, the Company profited from the sale of TBANK to TMB in order to achieve a merger between the two banks whereby the Company paid a special dividend at the rate of 4.00 baht per share and paid a dividend of normal performance at the rate of 3.00 baht per share. 2. The Board of Directors has resolved to propose to the Shareholders’ Meeting to approve the dividend payment at the rate of 3.00 baht per share, and the Company has paid an interim dividend for the year 2021 at the rate of 1.20 baht per share on 28 September 2021. 4. Financial Innovation Promotion Thanachart Group values and encourages innovations that create value for business, benefit customers or related parties, and are socially responsible as follows: 1. Focus on creating an organizational culture that encourages innovation and ensure that the management adopts and integrates it into their strategic review, plan for improving operation and performance monitoring 2. Promote innovations that enrich the business in line with the ever-changing circumstances e.g. business model definition, approach and perspective in design work, product and service development, research and working process, and collaboration with business partners Development of innovative financial products and services Thanachart Group places emphasis on developing products and services that meet the needs of digital life. Products are improved to meet customers’ demand in a timely manner in order to help them better cope with the ever-changing economic conditions. For example, insurance products and services are developed for customers whose lifestyle have been changed during the so-called New Normal period due to the global spread of COVID-19 pandemic. Since early 2020, most people’s lifestyle has been until recently restricted to only working from home or “Work from Home” in short. All commuting and travels were significantly reduced due to government restriction. Strict public health measures were imposed for anyone showing up in public to observe them. As a result, car use became less and less necessary. Everyday expenses require more planning. At the same time, more and more people are seriously affected by the pandemic, which has radically affected the cost of living of most people in the society. Consequently, in order to help customers better cope with adverse economic conditions during the COVID-19 pandemic, Thanachart Group has developed insurance products by placing more emphasis on the on-demand product design. This improved feature serves to provide more options based on each customer’s financial preparedness, to alleviate their anxiety, and to help reduce expenditure for those affected. Furthermore, the Group connects innovative media or platforms to all facets of its services. For instance, the Group provides service via LINE Official Account to make it easier, more convenient, and speedier for customers to 88

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