Thanachart One Report 2021 - EN

formulate a sustainability action policy and to formally announce it in 2022. The policy shall serve as a guide to enable its appropriate implementation to be in line with businesses that the Group operates, with a view to fulfilling the vision of the Group. In addition, short-term and long-term goals will be set to monitor actual progress and performance of the Group’s sustainability effort. The sustainability management goals in each dimension are as follows: 1. Economic Dimension Economically Thanachart Group has a management goal whereby the Group strives to be a business group that is capable of generating returns, growing in a sustainable way. It is the Group’s policy to run business based on good governance. Each company in the Group places stong emphasis on good governance in various areas of customer service i.e., product development and financial innovation that generate returns as well as effective risk management. Each company also creates trust and financial stability for customers by focusing on protecting customer privacy data. As a result, the products and services they choose are considered safe and truly sustainable. 2. Social Dimension Thanachart Group formulates social policies in order to take part in creating a more valuable society. The Group shall focus on running business based on good governance, promote ethics, transparency, and social responsibility, and always take into account the interests of all stakeholders. Policy and guideline are formulated to promote the importance of human rights. Employees are to be treated equally and fairly. In addition, career advancement, career opportunities and stable career growth for all employees of all levels shall also be encouraged. Furthermore, Thanachart Group focuses on giving good things back to the society by organizing activities to support, promote and cooperate with both public and private agencies for the benefit of communities and society in areas such as education, public health, etc. 3. Environmental Dimension Environmentally Thanachart Group is well aware of its role as a responsible organization in terms of resource use, energy consumption, and environmental conservation. The goal is to run business to go hand in hand with their social and environmental operations. Policies have been formulated to promote and support efficient energy consumption i.e., formulating a policy to cut down electricity consumption in office buildings, reducing water consumption, and reduction of waste, and reduction the use of paper etc. Examples of Policymaking and Implementation in the Environmental Dimension by TNI Policy Operational Details Performance Consumption of alternative energy and clean energy by using solar energy to generate electricity TNI joins hands with The Nine Center Rama 9 in the installation of rooftop solar power panels on the latter’s building. Store solar energy and convert it to 544 kW electricity for the latter’s daily consumption Maintenance of air conditioning and indoor aeration systems Set a plan for maintenance and system usage i.e. setting the air conditioning on-off period from 08.00 - 10.00 hours. and 13.00 - 15.00 hours., weekly cleaning of AHU machine filter Reduce electricity consumption costs by 38,115.69 baht per month, or 457,391.47 baht per year. Reused Paper Campaign Reused paper points are clearly marked in the copy room of all offices and various campaign stuff are placed. Reduce paper consumption Waste materials sorting campaign Provide bins for sorting wet waste and recycled waste in the kitchen of each office floor Reduce waste and create better environment within the office 74

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