Thanachart One Report 2021 - EN

sunlight blocking films. The Company and its subsidiaries also participated in the activities aimed at tackling climate change such as waste sorting management by separating plastic waste from other waste products, adjustment of work processes for the purpose of reducing use of natural resources. Among others, these include adoption of electronic systems for operations, meetings, and dissemination of information to customers as well as reuse of paper within work units. Risks Arising from Epidemics and Serious Communicable Diseases The COVID-19 pandemic is an outbreak that spreads over the whole world or to an extremely wide area, crossing national boundaries, and has impacts on a great number of people. This is not the first time in history that the world is hit by a global pandemic including cholera, plague, influenza, or HIV, among others. The efforts to contain infections lead to disruptions of economic activities and raise concerns to the business sector and people around the world over the uncertainties. Lockdown measures cause the business sector to close down operations temporarily, impacting its income, liquidity, and financial positions. Parts of labor force lose their jobs or become unemployed right away. As a result, parts of the household sector experience living hardships. In addition, in case the infections could not be controlled for a long period, it could trigger a global recession. The Company and its subsidiaries put in place measures for managing the risks arising from epidemics and serious communicable diseases. The purpose is to ensure business continuity whereby business operations could continue and services could be delivered to customers, trading partners, and other stakeholders without disruptions. In this connection, there are action plans which cover protection, monitoring, and problem handling. Furthermore, the Company and its subsidiaries establish measures for giving assistance to the customers affected by the above-mentioned impacts. Risks to Shareholders The investment in Company’s shares can give investment risk to shareholders as the return on investment may not meet shareholders expectations. The return varies in line with share prices, share liquidity, and investment conditions. In addition, the return in the form of dividend will depend on the Company’s performance in each period. As a result, shareholders may receive more or less returns than expected. In this connection, the Company has already specified the key risks and the risk management. However, the Company may be faced with risks other than those already specified. Nevertheless, shareholders must always be aware of the investment risk as there is no guarantee of the return to be received. As a result, shareholders should study the risk and exercise cautious discretion when making investment decisions by acknowledging that the Company may not be able to prevent all the risks which may arise as well as the surrounding factors such as domestic and international economic conditions, political situations, capital inflows and outflows, changes in the state policies as well as events that cannot be predicted in advance. They may have impacts on the Company’s performance and dividend payments. 72

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