To be one of the leading financial institutions that provides fully integrated solutions to our customers’complete financial needs by
offering the highest quality products, services, and advice.
- Having confidence in employees: Thanachart Group is confident that its employees are the most valuable resources and recognizes that Thanachart Group’s growth is largely due to the capability and honesty of its human resources.
- Dedicating oneself to excellence: Thanachart Group attaches great importance to achievement of excellence. In this connection, it continuously promotes development and improvements, through creation of various innovations amidst fast-paced technological change.
- Paying attention to social responsibility: Thanachart Group has been paying close attention to corporate social responsibility.
STRATEGIC FOCUSES FOR THE BUSINESS OPERATION IN 2019
Reorganizing the executive chart and establishing new business units in response to the Business Plan and the Customer Journey to be able to deliver financial products and services efficiently, and meet the customers’ demands in every channel of Thanachart Group.
Being a data-driven organization by leveraging data to create business values in forms of acquisition, retention and deepening.
Developing and improving the end-to-end process for agility and adopting automation for quicker and more accurate customer services.
Developing people to be professional and able to provide financial advice and solutions by focusing on knowledge and new set of skills, both in terms of Up-Skill and Re-Skill of the employee in alignment with a more complicated financial environment during the digital era and changing customers’ demands.